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PRIMEDESIGN TERMS and CONDITIONS
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PRIMEDESIGN WILL
NEVER REQUIRE CLIENTS TO ADVERTISE FOR PRIMEDESIGN ON THEIR
WEBSITES IN ANY WAY, SHAPE OR FORM. CLIENTS ARE ALLOWED TO
USE THEIR SITES FOR BUSINESS/COMMERCIAL OR PERSONAL WEBSITES
OR CONTENT. |
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- All services provided by PrimeDesign may be used for
lawful purposes only. Transmission, storage or
presentation of any information, data or material in
violation of any United States Federal, State or City law
is prohibited. This includes, but is not limited to:
copyrighted material,
material that is threatening or
obscene, material that is with
"adult only" content, or
material, protected by trade secrets and other statute.
- Note:
Pornography and sex-related merchandising are prohibited.
This includes sexual content or direct links to adult
content hosted elsewhere. Sites, promoting any illegal
activity, violence or content that may be damaging to our
servers or any other server, or links to such sites are
also prohibited. Examples of non-acceptable content or
links are:
Pirated software or copyrighted MP3 files
Hacking Tools
Warez Sites
Web-based shells
Adult Content (in any form)
Spamming Software
- PrimeDesign will be the sole arbiter as to what
constitutes a violation of this provision.
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- PrimeDesign will monitor the customer's disk usage and
if it exceeds the usage agreed upon, PrimeDesign shall
have the right to take corrective actions. Such corrective
actions may include assessment of additional charges or suspension of
service.
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- PrimeDesign offers an unconditional 90-day money-back
guarantee on hosting services. If the customer wishes to
cancel a hosting account within the initial 90-day period
for any reason, he/she has to notify PrimeDesign via
e-mail
refund@PrimeDesignUSA.com
and the payment will be promptly refunded. Since all .com,
.net, .org, .us, .biz and .info domains registered through
our services cannot be refunded, they will be subject to a
$10.00 annual domain registration fee. Therefore, if the
customer purchased a hosting account with a domain
registration, the domain registration fee will be deducted
from the refund amount. As the customer is the sole owner
of the registered domain name, arrangements can be made to
transfer its registration to another provider.
- PrimeDesign does not offer any partial or prorated
refunds after the initial 90-day money-back guarantee
period.
- If a customer disputes a setup / renewal charge for
any account, PrimeDesign will not re-activate the service,
unless the customer covers all fees involved, including
the chargeback fee and any other transaction fees.
- Accounts terminated due to policy violations will not
be refunded.
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- PrimeDesign does not renew accounts automatically.
For the customer's convienience, PrimeDesign will send a
renewal reminder to the contact email address on file
for the corresponding hosting account. The customer is
ultimately responsible for renewing the hosting account
through one of the options given by PrimeDesign.
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Customers are not allowed to open a second hosting account
for a domain that is already hosted through PrimeDesign.
If the customer wants to continue hosting the specified
domain with PrimeDesign, he/she needs to renew the account
using one of the renewal options given by PrimeDesign.
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- In case of ownership dispute, PrimeDesign reserves the
right to be the sole decision maker in settling the
dispute. There are several guidelines, based on which
PrimeDesign will decide who is the rightful owner of the
disputed hosting account or domain name:
By
default, PrimeDesign will grant ownership to the person,
who paid for the hosting account. If the purchase was made
by credit card or PayPal, the holder of the respective
credit card or PayPal account will be considered the
owner. If the purchase was made by Western Union, bank
transfer, or some other similar way, the respective sender
of the funds covering the purchase of the account will be
considered the owner. PrimeDesign reserves the right to
confirm the identity of the owner by contacting him/her by
e-mail or telephone, in the same order of preference.
If the
identity of the credit card holder or the sender of the
funds as discussed above cannot be confirmed, PrimeDesign
will attempt to determine the owner in other ways, which
include but are not limited to investigation of log files,
investigation of the content hosted under the respective
hosting account or domain name, and investigation of the
sequence of annual payments for the disputed service.
In case of
death or serious disability of the original owner, that
prevent him/her from continuing to manage the hosting
account or the domain name purchased, PrimeDesign may
grant ownership to another person or organization, if
enough proof is presented about the original owner's
condition, and based solely upon the investigation that
PrimeDesign will undertake about this issue.
PrimeDesign will consider a court decision overruling in
case of ownership dispute, and will always comply with
such a decision.
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- In case the customer has lost the hosting account or
domain name login information, he/she can request it to be
sent to the contact e-mail address for the respective
service.
- If the contact e-mail address is outdated or
incorrect, the customer should contact
accountmanager@PrimeDesignUSA.com,
who will conduct an investigation of the issue, and assign
a new proper contact e-mail address. In this case, the
dispute resolution policy may be applied.
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- Sites that go over their traffic limit will be charged
additionally, in accordance with the characteristics of
the plan purchased ($8 per additionally generated GB with
the Budget plan, or $5 with the Premium plan). In case of
failure to cover the fees incurred by traffic overusage,
PrimeDesign reserves the right to take corrective actions
such as suspension of service. In case PrimeDesign takes corrective
actions under this provision, the customer shall not be entitled
to a refund of any fees paid in advance.
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- Running and linking to IRC servers or IRC bots and
clients such as Eggdrop, BitchX, ircii, etc., is strictly
prohibited.
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- Programs running in the background are not allowed.
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- To maintain the integrity of our shared hosting
services, we have several special per-user resource limits
in place. These include, but are not limited to:
Memory
limitations: Customers using shared hosting services will
be able to use only a certain portion of the total
available memory on the server.
CPU usage
limitations: Scripts that take too much real CPU time will
be terminated.
Simultaneous script execution limitations: Customers will
be able to run only a certain amount of CGI scripts
simultaneously. Whenever this limitation is triggered,
execution of subsequent CGI script requests via the web
will be produce an error message.
- PrimeDesign reserves the right to alter the above limitations
and to place additional limits without prior notice if an
account endangers the stability or the performance of the
hosting server due to intensive resource usage. The additional
limits may include, but are not limited to MySQL, memory and
CPU usage limitations, and stopping access to directories.
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- We do not allow running of proxy software on our
servers.
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- Violation of indecency and obscenity laws can result
in criminal penalties.
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- Materials, accessible to the customer through
PrimeDesign's services, may be subject to protection under
the United States or other copyright laws, or laws
protecting trademarks, trade secrets or proprietary
information. Except when exclusively permitted by the
owner of such rights, the customer may not use
PrimeDesign's services in a manner that would infringe,
violate, dilute or misappropriate any such rights, with
respect to any material, which the customer accesses or
receives through PrimeDesign's network. If the customer
uses a domain name in connection with PrimeDesign's
service, he/she may not use that domain name in violation
of any third party trademark, service mark, or similar
rights.
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- Customers may not use PrimeDesign's network in an
attempt to circumvent user authentication or security of
any host, network or account. This includes but is not
limited to: accessing data not intended for the customer,
logging into a server or account the customer is not
exclusively authorized to access, password cracking,
probing the security of other networks in search of
weaknesses, or violation of any other organization's
security policy. Customers may not attempt to interfere or
deny service to any user, host or network. This includes,
but is not limited to: flooding, mail bombing or other
deliberate attempts to overload or crash a host or
network. PrimeDesign will fully cooperate with
investigations of violations of systems or network
security. This also includes cooperating with law
enforcement authorities in the investigation of suspected
criminal violations. Users who violate system or network
security may incur criminal or civil liability.
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The customer may not host material that is:
threatening or obscene;
offensive to any person or group.
This includes but is not limited to prejudice, racism,
intolerance, hatred, and harassment; expressions that
are by nature libelous, defamatory, and offensive to or
disrespectful of ethnic, racial, religious, or other groups;
harmful to minors;
likely to cause damage to reputation of third parties.
- Note: Defamatory speech distributed over the Internet can
result in civil liability for the defamer.
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- The customer may not use PrimeDesign's network,
PrimeDesign's equipment or PrimeDesign's e-mail service in
connection with the transmission of spam, flames, mail
bombs, or similar unsolicited e-mail messages. The
customer's domain may not be referenced as originator,
intermediary or reply-to address in any of the above. This
prohibition fully extends to sending of unsolicited
mailings from another service that in any way mentions
your domain name or implicates the use of the
PrimeDesign's network, PrimeDesign's equipment or
PrimeDesign's e-mail services. A message is considered
unsolicited if it is posted in violation of a newsgroup
charter, or if it is sent to a recipient without his/her
prior consent. For purposes of this provision, merely
making one's e-mail address accessible to the public will
not constitute a request or invitation to receive
messages.
- In case sufficient evidence is presented about any
violation of this provision, PrimeDesign reserves the
right to disable the customer's account without prior
notice. For the purpose of acquiring such evidence,
PrimeDesign will use various techniques, including but not
limited to: closely inspecting all spam reports sent to
PrimeDesign's anti-abuse department (abuse@PrimeDesignUSA.com),
searching the logs of PrimeDesign's mail servers, and
scanning the server space for popular "spamming"
applications. PrimeDesign will be the sole arbiter as to
what would be considered sufficient evidence.
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- Any attempt to undermine, slander, libel, threaten or
cause harm to PrimeDesign's customers, employees and
property, or to the company directly, is grounds for
immediate termination without refund. In addition, any
such attempts will be prosecuted to the fullest extent of
the law.
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- Customer agrees to indemnify, defend and hold
harmless, PrimeDesign, its subsidiaries and other
affiliated companies, its officers, directors, employees
and agents from and against all losses, expenses, damages
and costs, including reasonable attorneys' fees, resulting
from any violation of these Terms of Use.
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- PrimeDesign, at its sole discretion, may change these
terms and conditions at any time. By using PrimeDesign's
services the user agrees that PrimeDesign may: (1) revise
these terms and conditions; and (2) change the services
provided. Any such revision or change will be binding and
effective immediately on posting of the revised terms or
change to the service(s) on PrimeDesign's web site, or on
notification to the customer by e-mail. The customer
agrees to review PrimeDesign's web site, including these
terms, periodically to be aware of any such revisions. If
the customer does not agree with any revision, he/she may
terminate the services at any time by notifying
PrimeDesign by e-mail. Notice of the customer's
termination will be effective on receipt and processing by
PrimeDesign. The customer agrees that, by continuing to
use PrimeDesign's services following notice of any
revision to this Agreement or change in service(s), he/she
abides by any such revisions or changes.
- The content available through this site is the sole
property of PrimeDesign and is protected by patent,
copyright, trademark and other intellectual property laws.
Except as otherwise explicitly agreed in writing,
PrimeDesign-owned content received through this site may
be downloaded, displayed, reformatted and printed for your
personal, non-commercial use only. You agree not to
reproduce, retransmit, distribute, disseminate, sell,
publish, broadcast or circulate the content received
through this site to anyone, including but not limited to
others in the same company or organization without
PrimeDesign's express prior written consent.
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- PrimeDesign reserves the right to refuse hosting for
insecure applications that could be, for instance,
utilized by an attacker to gain unauthorized access to the
server and/or execute applications with the privileges of
the customer that has uploaded the insecure application in
question. Customers are responsible for keeping their
applications up-to-date, checking for security issues with
the application vendor, and updating to the latest secure
version that is available. In the event that an insecure
application is installed on the hosting account of the
customer, PrimeDesign reserves the right to disable access
to it, or, if deemed necessary, to the hosting account in
its entirety. This will be with the exclusive purpose of
preventing damage to the customer and to the other
customers hosted on the same server, and may be done with
or (in case of emergency) without prior notice.
- PrimeDesign reserves the right at its sole discretion
to refuse or cancel service. Violation of any of
PrimeDesign's Terms could result in a warning, suspension,
or account termination. Submitting fake personal
information can also be grounds for suspension or
termination.
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- THE CUSTOMER AGREES THAT PrimeDesign SHALL NOT BE LIABLE FOR ANY
(1) SUSPENSION OR LOSS OF THE SERVICE(S), INCLUDING, WITHOUT
LIMITATION, DOMAIN NAME REGISTRATION SERVICES AND WEB HOSTING SERVICES,
(2) USE OF THE SERVICE(S), INCLUDING, WITHOUT LIMITATION DOMAIN NAME
REGISTRATION SERVICES AND WEB HOSTING SERVICES,
(3) INTERRUPTION OF PrimeDesign's SERVICES OR INTERRUPTION OF THE CUSTOMER'S
BUSINESS,
(4) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO PrimeDesign's WEB SITE(S)
OR SERVICE(S) OR DELAYS OR ACCESS INTERRUPTIONS THE CUSTOMER EXPERIENCES
IN RELATION TO THE SERVICES OFFERED BY PrimeDesign;
(5) LOSS OR LIABILITY RESULTING FROM ACTS OF OR EVENTS BEYOND PrimeDesign's
CONTROL
(6) DATA NON-DELIVERY, MIS-DELIVERY, CORRUPTION, DESTRUCTION OR OTHER
MODIFICATION;
(7) LOSS OR LIABILITY RESULTING FROM THE UNAUTHORIZED USE OR MISUSE
OF THE CUSTOMER'S ACCOUNT; OR
(8) APPLICATION OF THE DISPUTE POLICIES. PrimeDesign ALSO WILL NOT BE
LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF
ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE,
EVEN IF PrimeDesign HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN
NO EVENT SHALL PrimeDesign's MAXIMUM AGGREGATE LIABILITY EXCEED THE TOTAL
AMOUNT PAID BY THE CUSTOMER FOR THE DISPUTED SERVICE, BUT IN NO EVENT
GREATER THAN ONE HUNDRED DOLLARS ($100.00). BECAUSE SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, IN SUCH STATES, PrimeDesign's LIABILITY SHALL BE LIMITED
TO THE MAXIMUM EXTENT PERMITTED BY LAW.
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| Last revision: November 4 2009. |
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